On Friday 19th August starting at 9:30am we’ll be hosting a virtual sample sale on our Instagram Stories. We’ll have a variety of styles and samples available, with prices ranging from £30. All items will be either ex model samples, one-off production samples, discontinued lines or shoes with minor faults. As well as a range of accessories. 

We will be following the following schedule on Friday:

9:30-10 - Bags, Trainers and Accessories

10-11 - Size 2 and Size 3 only

11-12 - Size 4 only

12-1 - Size 5 and 6 only

2-3 - Size 7 only

3-4 - Size 8 and Size 9 only.

How to purchase:

1. Items will be referenced with a letter or number combination shown on the Instagram Story slide. Note the reference of the product you'd like to buy.
2. DM @charlottemillsshoes with your selected product and reference code. Include your full name, email address, postal address and country. 
3. Await an email with an invoice which will reference the items you have successfully been allocated.
4. UK Delivery will be standard and charged at £4. For deliveries outside of the UK, postage will be £15, and for USA and Australia the postage will be £30. The delivery charge will be added to the invoice.
5. Please note, if you are purchasing from Europe you will be subject to tax and VAT chargers upon arrival.
6. Shoe's will only be reserved for 30 mins, if payment is not made within this time the shoes will go to the next person in line. 
7. All sample sale items are not eligible for a refund. Returns can be made within 14 days for an exchange or store credit.

The Rules

Shoes are allocated on a first come first served basis and your invoice will show the shoe/s you have successfully purchased. 

Shoes sold on Instagram Stories will be a range of: ex model samples, one-off production samples, end of line/discontinued products, discontinued ‘fashion’ shoes from a previous collection.

To avoid your item/s being passed to the next in line please pay your invoice within 30 mins of receipt.

We will delete shoes that have been purchased off IG Stories.

We are not accepting any returns or refunds on these styles - only exchanges or credit notes up to the same value. Any marks or faults will be shown on the Instagram Slide.

Although we'll try to combine postage if someone purchases multiple items we can't guarantee this.

Unfortunately due to the high volume of messages we'll be receiving on Friday, we will only be responding to the brides who have successfully purchased the item. If you have any customer service related queries, we strongly recommend you email us as it's highly likely your message will get lost in the sample sale DM's. 

Shoes will be posted out within 1 week.

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