Non-slip silicone heel grips designed to provide enhanced grip, cushioning and all-day comfort.
UK Delivery
FREE on orders over £240
Standard - £6.50 ·
24hr Tracked - £8.95 ·
48hr Tracked - £7.50
Returns: 14 days (UK) / 28 days (International). See our Returns page.
Will my order arrive in time for my wedding?
If your chosen style is in stock, both Standard and Express delivery options are available at checkout. Most orders are prepared and dispatched within 1–2 working days, while Express orders are prioritised for faster delivery (we advise ordering pre-12pm to ensure same-day dispatch on express orders!).
For pre-order styles, the estimated arrival date is shown on this page. If you have a specific date in mind - such as your wedding or dress fitting - we’re always happy to check timings with you before you order.
Can I exchange if the fit isn’t right?
Absolutely. Exchanges are simple to arrange through our returns portal.
For full-price UK orders, return postage is free when exchanging. For international orders, our standard return fee applies.
If time is tight, placing a new order and returning your original pair can sometimes be the quickest option. But we’re always happy to advise if you’re unsure.
Do you ship internationally?
Yes! We ship Charlotte Mills orders to destinations around the world, with a small number of exclusions.
For orders to Ireland and the EU, Australia and the USA, applicable duties and taxes are included within the price you pay through our website, so you shouldn’t be asked to pay additional import duties when your parcel arrives.
Your available delivery options and shipping costs will be shown at checkout.
Still not sure?
We’re real people and we love helping brides find the perfect pair. Drop us a message and we’ll get back to you as quickly as we can. If you need any more information, you can find our full FAQs here.
