UK DELIVERY
- Standard Delivery – £6.50
- 48 Hour Tracked Delivery – £7.50
- 24 Hour Tracked Delivery – £8.95
Orders placed before 12pm (Mon–Fri) are dispatched the same working day.
EUROPE DELIVERY
- Standard Delivery (DDP) – FREE
- Express Delivery (DDP, 2 Working Days) – £10.00
All duties & taxes included. No surprise charges.
REST OF WORLD DELIVERY
- USA & North America – Standard (3–5 Working Days) – £15
- USA & North America – Express (1–3 Working Days) – £25
- Australia – Standard (3–6 Working Days) – FREE (limited time)
- Rest of World – Standard (3–6 Working Days) – £20
- Rest of World – Express (1–5 Working Days) – £35
Orders placed before 12pm (Mon–Fri) are dispatched the same working day.
Delivery times exclude weekends and may vary due to unforeseen delays.
RETURNS
- 14-day returns (UK)
- 28-day returns (International)
Items must be returned unworn, in original condition and packaging.
A £5.99 handling fee applies to all refunds.
SAMPLE SALE RETURNS
Our sample sale features one-off samples, archive styles and limited-edition pieces that will not be restocked.
To help keep these exceptional prices possible, returns accepted under our standard Sample Sale policy will be issued as a credit note. We recommend checking our size guide and product details carefully before placing your order.
Nothing in this policy affects your statutory consumer rights.
Will my shoes arrive in time for my wedding?
If the style is in stock, it will be dispatched within 1–2 working days. For pre-order styles, the estimated restock date is shown on this page. If you have a specific date in mind (such as a dress fitting) we're always happy to check timings with you before you order.
Can I exchange if the fit isn't right?Absolutely - exchanges are free and simple to arrange through our returns portal. If time is tight, placing a new order and returning the original for a refund can sometimes be the quickest route. We're happy to advise.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and any applicable duties or taxes are shown at checkout before you complete your order, so there are no surprises on delivery.Still not sure? We're real people and we love helping brides find the perfect pair. Drop us a message and we'll get back to you as quickly as we can.
