Charlotte Mills

Alice Bridal Slipper

£45.00 GBP

Perfection can’t be rushed, which was undoubtedly the case when designing the very first pair of Charlotte Mills’ bridal slippers. Premium craftsmanship, an understanding of brides’ deepest desires and an impeccable eye for detail has resulted in this dreamlike footwear. Wonderfully sumptuous, Alice will wrap your feet in comfort and style with her neatly gathered vamp and hand-embellished pearl detailing. Bearing CM’s signature ‘something blue’ branding and presented in a soft cotton bag, she makes a beautiful gift and keepsake. To have, wear and treasure from your biggest day forward!

Fit: We've found our slipper fits on the small size, we'd recommend sizing up

Size
Fnd the right size Need help finding the right size?

<p>This style runs a little small </p> <span class="Apple-converted-space">&nbsp;</span><p><br></p>

<p>This style runs a little small </p> <span class="Apple-converted-space">&nbsp;</span><p><br></p>

Delivery Charges

Royal Mail 24 Hour Tracked - £7.00
Your Parcel will be sent via Royal Mail Tracked and Signed for. After your shoes are dispatched, you should receive within one working day.

Royal Mail 48 Hour Tracked - Standard - £4.50
Your Parcel will be sent via Royal Mail Tracked and Signed for. After your shoes are dispatched, you should receive within two working days.

Europe - £20.00
Your Parcel is sent with a courier and will take approx 14 working days. However this is just a guide and could take longer due to covid and brexit disruptions. 

Now that the UK is no longer in the EU, customs charges may apply to the import of goods into your country - these can vary widely from country to country, so we would advise checking with your local customs office to ascertain what you will be liable to pay. Charlotte Mills Ltd. have no control over these charges and we aren’t able to predict what they may be. We are also unable to cover these custom charges and import duties as they are raised when the parcel reaches its destination or shortly thereafter and must be paid by the customer. 

Australia and USA - £20.00
Your Parcel is sent with a courier and will take approx 3 to 5 working days.

All subject to orders placed on a weekday before 12pm, orders placed after 12pm will be shipped the next working day, also excludes Saturday delivery. All deliveries are subject too delays due to unforeseen circumstances.

Please note orders shipped to countries outside the UK may be subject to additional Sales Taxes and Import Duties, which the buyer is responsible for.

Returns and Exchanges

Accessories: Earrings, Hair Combs and Necklaces

We work hard to provide as much information for our products as possible as, for hygiene reasons our earrings are non-refundable, our necklaces however are if returned within 28 days of receipt (14 days for sale goods).

Charlotte Mills products: Shoes, Bags, Sixpence Necklaces and Trainers:

We are happy to offer a full refund within 28 days of delivery (14 days for sale goods), providing shoes are returned in their original condition with no marks or blemishes, in their original packaging (which should also be in pristine condition). Please note shoes have a beautifully soft leather sole, which marks easily. Only try them on in a soft carpeted area, as even wooden floors can cause damage & we are only able to exchange or refund goods in their original, perfect condition. Your shoes may have a protective film on the soles- please note once this is removed shoes are non-returnable. However we advise you do remove the film just before you wear them on your special day. To return your shoes to us, just scan the QR code that arrives with your shoes, or visit our returns portal here.

If you would like to exchange your shoes for another style or size, this is no problem. Please visit our returns portal https://charlottemills.returnlogic.com to start your return. Via this portal you can select your requested size and style. Once we’ve received your return your exchange will be sent out to you, you’ll receive updates via email with delivery information.

Please note returns are processed when they arrive with us, this process can take 7-10 working days. Once we have processed the refund with our card payment company it can take 7 working days for the funds to clear back into your account.

We offer FREE RETURNS over £100 in the UK, you’ll receive your free postage label via our returns portal https://charlottemills.returnlogic.com, once you have your free returns label, you can take your parcel to the post office to send it back to us. Just make sure to keep hold of your returns tracking information as proof of postage.

If you have any trouble generating your return via the portal please email us info@charlottemillsbridal.com and we’ll be more than happy to assist you.


If you are returning from outside the UK:

Updated September 13th 2021

We will provide you with an International returns form. You will need to tick the item(s) on this form that you wish to return before signing and printing your name at the bottom of the form.

The cost of return postage and loss of any items returned to us is your responsibility and we therefore recommend that you use a delivery service that insures you for the value of the goods. It is important that you inform your chosen courier that your parcel contains GB and British goods that are being re-imported into the UK in an unaltered state, and provide them with the returns form and/or any other proof of the original export from the UK (Air Waybill, Commercial Invoice, etc).
 
As an additional step, please mark your package clearly with the words “RETURNED GOODS”. 

This will ensure that UK customs authorities do not charge import duty. If your package is not clearly marked and duty is charged it is regrettable that Charlotte Mills Ltd will refuse delivery and the goods will likely be returned to you.

Please email info@charlottemillsbridal.com if you need more information or advice on returning your shoes.

If your shoes were shipped to you prior to our updated procedure outlined above, please feel free to get in touch with us on the above email address and we will happily provide you with an updated returns form.

Size Guide
Trim Gallery & Information

Why not personalise your CM shoes with our selection of beautiful trim options?

Add your own special touch to a whole host of our styles with a sumptuous satin bow or a fun, fluffy pom pom. We also now offer organza straps in addition to those included in your shoes - so you can switch up your shoes on the big day and beyond!

How does it work?

  1. Select your size and trim option from the menu on the product page
  2. Add to cart and complete your purchase
  3. Allow an extra 2 working days on top of our regular shipping time to allow us to attach the trims to your shoes (not necessary with our organza straps - these will come packaged up in your shoe box).

All trims are attached in-house at CMHQ by a fully trained member of our team. Changed your mind? No problem - our 28 days return policy still applies to shoes that have been personalised.

That's it! If you have any questions, then please get in touch.

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